What Is Professional Monitoring—and Is It Actually Worth It?

Let’s say your alarm goes off while you’re on vacation. Your phone buzzes—but you’re on a plane, or asleep, or out to dinner. What happens next?

That’s where professional monitoring comes in. It’s the human safety net built into your home security system—one that responds when you can’t.

What Is Professional Monitoring?

It means trained specialists watch over your system 24/7. When an alarm is triggered—whether it’s from a door sensor, motion detector, or glass break—they get notified and can take immediate action.

Depending on what’s happening, they can:

• Call you to verify the alert
• Dispatch emergency services if needed
• Stay on the line to guide you or responders

Why It Matters

Security systems aren’t just about sounding an alarm—they’re about what happens after the alarm. That’s the moment when monitoring makes all the difference.

Without it, you’re on your own. And if you’re not home—or worse, not reachable—you might not know something’s wrong until it’s too late.

What About False Alarms?

That’s a common concern. But here’s the good news: ADT’s professional monitoring includes steps to confirm real threats before dispatching help. You won’t get fire trucks showing up for burnt toast—unless you want them to.

How ADT Handles Monitoring

ADT has multiple monitoring centers across the country—so if one goes down, another picks up the call. Their systems are fast, redundant, and staffed by people trained to stay calm when you can’t.

This isn’t just an add-on. It’s the core of what makes ADT different from DIY setups or no-contract systems. You’re backed by real people, not just an app.

Is It Worth It?

If peace of mind matters to you, the answer is yes. For families, travelers, seniors, and anyone who values a fast response when seconds count—professional monitoring is what turns a system into a service.

And with Homesense101, getting started is easy. We’ll help you find the right ADT system with professional monitoring built in—so you’re never alone when it matters most.